Some stores open 24hrs
Popular products are introduced in English, Chinese, Korean, and Thai for visitors to Japan.
*products and languages may vary by store.
Speak with native staff in the store or live on a tablet to get real time answers to your questions.
Non-Japanese residents who are staying in Japan for less than 6 months
Specially packaged consumable tax-free products must not be opened until you have left the country.
※From the 1st of July, the price total eligible for tax exemption will chage as indicated below.
Tax free purchases apply to total purchase amounts of 5000 yen or more (excluding tax/after discount has been applied), or 5400 yen (including tax).
・24-Hour Store: It will be effective from 9a.m. of the 1st of July,2018.
・Branches that have closing time: It will be effective from the store opening on the 1st of July,2018.
【If your purchased items include consumable goods】
・The items purchased must be put in a dedicated bag.
・You cannot open or use these items in Japan. If the bag is opened or products used, you will be required to pay consumption tax upon departure.
・Items must be taken out of Japan within 30 days of purchase.
・The total purchase amount at the same store in a single day is \5000 ~ \500,000 excluding tax.
【If all purchased items are general goods】
・The purchased items do not need to be packaged in a dedicated bag.
・You can open and use these items in Japan.
・Items must be taken out of Japan within 6 months of the date of entry.
・In cases where your purchase amoun equates to more than \1,000,000 (excluding tax) at the same store in a single day, we will take a copy of your passport.
People eligible for tax-free | Embassies, diplomatic offices, consular offices, or ambassodors and consular agents who were issued a certificate such as a "Tax-free card" by the Ministry of Foreign Affairs' Secretariat and Principal Deputy Chief of Protocol. |
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Tax-free card | 【Products eligible for tax-free】The purchase of products and services 【Eligible amounts】The scope of tax exemption and minimum purchase amount are specified. |
Tax-free procedure | Present your "Tax-free card" and "ID card (identification)" / Fill out the tax-free purchasing form |